Terms and Conditions

At ROCBF we welcome your visit to our Web-site and wish you to be clear about what it implies both for us and for you.

We have prepared this page which brings together all our policies, terms and conditions of use, and other information about using our site.

We want you to feel confident and safe in using our site. Of necessity, some of these notices contain official language which is expressed in a legal manner. If you have any queries about this section, or require further information, please do not hesitate to contact ROCBF.


What information do we collect?

If you visit the ROCBF Web-site, we automatically gather and store the following information about your visit so that we can track the use of our Web-site in order to make improvements:

  • the IP address from which you access our Web-site
  • the name of the domain from which you access the Internet
  • the type of browser and operating system used to access our Web-site
  • the date and time of your visit to the site
  • the pages, files, documents and links that you visit
  • the internet address of the Web-site from which you linked to our site (i.e. the previous site you visited before you came to us).

ROCBF will not make any attempt to identify individual users or their particular browsing activities.

The information above is stored and used in the aggregate only, in order to provide us with information about the general use of our site. We analyse our log files in order to make improvements to the site: for example if we find that some pages are rarely or never visited, we may decide to remove or rewrite them.

Email addresses and personal information

We will only collect personal information which you knowingly and willingly provide, by for example sending emails or completing online forms. Your email address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.

Further information.

If you require any further information or have concerns about privacy, please contact us.


Unless otherwise noted on specific pages, all text and images on this Web-site are copyright © ROCBF. All rights reserved. Except as permitted under the principles of “fair use” under UK copyright law, no part of this site may be reproduced in any form, stored in a database or retrieval system, or transmitted or distributed in any form by any means, electronic, mechanical, recording or otherwise, without the prior permission ROCBF. Please contact us.

Using our logo in documents or publications

Copying our logo for purposes of appearing on a print publication should be cleared with our office. Please contact us for further information and to arrange permission.

Links Policy

This document sets out our policy with regard to linking both to and from our site.

Linking to our site

You do not need to ask permission to link directly to the home page of our site at http://www.rocbf.org.uk. However, if you wish to link directly to pages deeper in our site than the home page, we would like you to contact us first. Please contact contact us.

Using our logo when linking to the ROCBF Web-site

Copying our logo for use on another Web-site is permitted without asking specific permission provided that you link to the home page of our Web-site at http://www.rocbf.org.uk.

However, if you wish to link to pages deeper in our site than the home page, please contact us for clearance first. Please contact us.

Links from our site

We link to other sites from our own site. Although we look at all sites carefully to assess the quality and reliability of content, we are not responsible for them. Listing should not be taken as endorsement of any kind. Although we try to keep these up to date we cannot guarantee that these links will work all the time, and we have no control over the availability of linked pages.


The ROCBF Web-site is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions which take effect from the date of first use.

Although care has been taken in preparing the information contained on this site, we do not guarantee its accuracy, and ROCBF is not responsible for any errors or omissions or for any loss or damage suffered by users of any of the information published on these pages.

If you believe any content on these pages to be inaccurate or out of date, please contact ROCBF.

All information on this site is provided “as seen”, with no guarantee of completeness, accuracy or timeliness or of the results obtained from the use of this information, and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the ROCBF Web-site.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Intellectual Property Rights Policy

We provide an Internet based information and resources service to our members and the wider credit union movement. All content is posted to the site by us. Attached to the site is a discussion group which is used by registered users.

We try to make every reasonable effort to ensure that materials posted to the Internet site

do not infringe third party intellectual property rights.

However, we encourage intellectual property rights’ owners to contact us if they believe that their rights are being infringed by ourselves or one of our users. If you let us know that your rights have been infringed by a user of our site, or by ourselves, we will (in our discretion) require the user(s) to cease infringing your rights and/or cease the alleged infringement ourselves. If users cease to do so we will terminate their ability to log into the Web-site

If you believe that your intellectual property rights have been infringed please provide our with the following information:

  • Identification of the copyright or other rights that have been allegedly infringed.
  • The URL used in connection with alleged infringement.
  • Your name, address, telephone number and email address.
  • A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the rights owner, or its agent or the law.
  • A physical or electronic signature of a person authorised to act on behalf of the owner of the copyright or other rights that have been allegedly infringed.
  • A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorised to act on behalf of the owner of the copyright or other right that is allegedly infringed.
  • Our Web-site adminstrators can be contacted in writing via the contact form (selecting category “Web-site”) or by telephone on 0845 458 0627.